News/Highlights
FineConnection is pleased to announce the availability of the new stable Monitor one version FP1.107.403 (January 24, 2010).
For superior trending and long-term analysis, Monitor one can act as a "front end" for RRD. RRD is a system to store and display time-series data. The RRD can also perfectly be used for exporting logged trending data to text files for use in spreadsheets or databases. More...
Monitor one provides an interface to messaging gateway systems, making it easy to send alert messages to pagers, mobile phones, PIMs and wireless devices.
The Monitor one "Desktop" option allows you to save Monitor one desktop configurations to the database for quick access later.
The new version also comes with a new licensing policy. The required license type is now only determined by the number of device objects on the network map from which you want to monitor uptime. The number of concurrently running Shooters (SNMP monitors) is now "unlimited" in all versions (was dependent of the license type!)
The new version allows you to define the font name, size and color for object labels on the network map.
Why can't I get SNMP information from a device?
Monitor one requires that SNMP be available and configured to display traffic information. In order of simplest to most complex, here is a list of reasons that Monitor one might not get SNMP information from a device:
- Wrong DNS name/IP address (not likely, but we have to mention it).
- No connectivity. Can you ping the device from the Monitor one station?
- No SNMP agent on the device. Many devices or computers have optional SNMP capabilities that must be installed separately.
- In a custom Shooter, have you specified the OID and Instance properly?
- Wrong Community string (have you tried 'public' ?)
- Access lists: does the equipment only allow SNMP access from certain addresses?
- Firewalls: does a firewall block the SNMP port between your Mac and the equipment?
- Bugs in the SNMP agent on the equipment. Monitor one uses SNMP Get-Next-Requests in several places. We've seen certain equipment that fails when queried this way.