Monitor one Help - Table of contents

About this Manual/Help file

Chapter 1. Introduction

About FineConnection

About Network Management

About this manual

Version FP1.99.375

Version FP1.98.372

Version FP1.94.370

Version FP1.92.365

Version FP1.92.360-RC3

Version FP1.91.355-RC2

Version FP1.89.343-RC1

Version FP1.85.333-Beta1

Version FP1.78.316

Version FP1.75.315

Chapter 2. System requirements and recommendations

System requirements

Recommendations

Installation tasks

The installation directory structure:

The License information window

Chapter 3. The Graphical network map

About the Graphical network map

The Monitor one control panel

Operator and Designer mode

Switching between modes

Setting the Designer password

Creating a new Project

Changing the default Firebird username and password / Securing your project

Adding, Modifying, Removing or Moving a Device- or Virtual object.

Adding a new Device- or Virtual object to the map

Modifying a Device- or Virtual object

Removing a Device- or Virtual object

Moving a Device- or Virtual object

Building network maps using IP-nodes found by Discovery.

Adding, Resizing, Removing or Moving a Shared Medium object

Adding a shared medium object to a network map

Resizing a shared medium object

Removing a shared medium object

Moving a shared medium object

Adding, Modifying, Removing or Moving a Free-Text object

Adding a Free-Text object

Modifying a Free-Text object

Removing a Free-Text object

Moving a Free-Text object

Adding or Removing links between objects

Selecting a link type

Adding a link between objects

Removing a link between objects

Background images

Adding a background image to a network map

Background image requirements:

Removing a background image from a network map

Building a hierarchical multi-level map structure

Creating a child map (sub-map)

Moving between maps

About error control

How Error Control determines the root-cause of a "No response from device" event

Enabling Error control

Verifying Error Control activity

Verifying network paths used by Error control

The Desktop feature

Saving a Desktop setup

Updating a Desktop setup

Removing a Desktop setup

Opening an existing project

Opening a project via the GUI

Monitor one commandline switches

Database maintenance

Making a backup

Midnight backups

Instant backups

Restoring a backup

Database reorganization

The Event control window

Chapter 4. Classes

Understanding Classes

Adding, Modifying or Removing a Class

Adding a new Class

Adding, Modifying or Removing a custom menu-item

Defining your own Class images

Modifying a Class

Removing a Class

Class files / Class Packages

About Class packages

Creating a Class file or Class package

Importing a Class package

Chapter 5. SNMP data retrieval with Shooters

Threshold shooter

History shooter

SnipMon Gauge and SnipMon Graph shooters

Shooters – Glossary and terms

Starting Shooters

Starting Foreground Shooters

Using SpeedShooters

Setting the "SpeedShooter" property of a Shooter

Starting Background Shooters

Starting a Background Shooter at the device level

Starting a Background Shooter at the Class level

Creating Shooters

Creating a Shooter with the wizard

Creating a new Shooter directly from the MIB tree

Manually creating a new Shooter

Adding a formula to a Shooter

Example 1. Manually building a Shooter that monitors port 7 of a switch.

Modifying or Removing Shooters

Using SNMP for status polling

Chapter 6. Logging SNMP data for trending and long-term analysis

About logging SNMP data

The native Monitor one history database versus the RRD

Accessing the native Monitor one database

The History control window

Showing History data from the native database in a graph

Exporting History information to a *.txt file

How to import an export file into Microsoft Excel

Automatic database cleanup

Accessing the RRD

Location, Format and Fields in an RRD

Showing History data from the RRD in a graph

Building new Graph definitions

Exporting RRD History information to a *.txt file

The epoch UTC issue

Chapter 7. Alerting

Defining when to Alert

Customizing Alerting

Defining how to Alert

Configuring audible alerting

Configuring e-mail alerting

About Recipient Groups and Addresses

Defining Alert-groups and Recipients

Executing a program or script triggered by an event

Parameters and Passing mode

Send (SMS) messages to Pagers, Cell phones or Handhelds triggered by an event.

Generic Messaging Gateway

PageGate Messaging Gateway

How long does Alerting remain active?

Reverse Alerting

Example 2. Sending an email alert message triggered by a Threshold exceeded event.

Chapter 8. The WEB interface

About the Monitor one WEB interface

Setting up the Monitor one WEB server

Managing WEB interface users

Accessing the WEB interface

Working with the Web interface

Zooming-in on device objects and executing Shooters using the web interface

Chapter 9. Traps, the Monitor one Trap receiver

Enabling the Trap receiver

Viewing received Traps

Defining Trap filters / Adding trap filter rules

Unblocking traps / Removing Trap filter rules

How Monitor one Trap filtering exactly works

Chapter 10. Discovery and Extensive Monitoring

About Discovery and Extensive Monitoring

Running Discovery and Extensive Monitoring version 1 (EM1) periodically

Discovery and Intrusion Detection systems

Working with Discovery

Viewing the discovered nodes in a range

Associating discovered IP nodes with Monitor one classes

Adding, Modifying or Removing IP ranges

Discovering an IP range

Building network maps using IP-nodes found by Discovery.

Working with Extensive Monitoring (EM1)

How does EM1 work?

Which potential problems is EM1 able to find

Viewing EM1 messages

Chapter 11. Utilities

Using FinePing via its GUI

One by one mode

Using FinePing on the commandline or in a command file

The system Logbook

Configuring the TFTP server

Viewing TFTP server activity

About compiling MIB files and the default Monitor one MIB tree

Compiling new MIB files

Compiling multiple MIB files in one action

MIB resources on the WWW

Backing-up or Restoring the default MIB tree

About the Syslog server

Viewing syslog messages

Filtering Syslog messages

Syslog messages and alerting

Chapter 12. How to get the best out of monitoring your network with Monitor one

Network monitoring - a six step guide

Step one: visualize your network.

Step two: setup Alerting and logging.

Step three: collect historic information for baselining and trending purposes.

Step four: set up threshold monitoring.

Step five: define real-time graphing.

Step six: stay alert!

Appendix A. What you need to know before you start building Shooters.

Part 2. The Monitor one Shooter concept

Example 1. Querying a device’s name and description

Example 2. Querying the whole system branch

Example 3. Querying the whole interfaces branch and showing the values in a simple table.

Example 4. Querying all ifInOctets and ifOutOctets fields from the interfaces branch and showing the values in a multicolumn Table (rows and columns).

Example 5. About Tables and complex instances

Example 6. A simple Graph Shooter that retrieves the incoming and outgoing bytes per second of the second interface of a host.

Example 7. Using the formula option in a Graph Shooter.

Example 8. Graph Shooters and the use of the keywords: "All instances" or "On runtime".

Example 9. The Alternate Legend option

Example 10. Threshold Shooters

The IDFFS ("Is different from first sample") and the HCF ("Has Changed From") operators

Example 11. Special Formula options for SnipMon Shooters.

Example 12. The "Instance Filtering" option for Threshold and History Shooters.

Appendix B. Various program windows

The network map

Adding a new device to the map

Adding a shared medium (thin/thick coax) to the map

Adding Free Text to the map

Building hierarchical network map structures by using "Network objects"

Adding links/connections between objects

Removing a device, Free text or Shared medium.

Removing a network map

Removing a link between objects

Moving a device, Free text, Shared medium or network object

Resizing the width of a shared medium object

Adding a background image to a map

Removing a background image

Working with objects on the map

The <DeviceName> a closer look window

The Manage Classes window

Customizing the Status poller

The Customizing Trap management window

The Customizing Threshold management window

The Syslog server

The Customize Alerting window

The TFTP server log window

The Add/Modify a Shooter window

The Define <ClassName> Shooters window

The Add/Modify a <ClassName> Shooter-target window

The Add/Modify formula: <FormulaName> window

The Threshold control window

Getting started

About Getting started

Step1. Creating the initial database and the root network map.

Step2. Creating a new Class.

Step3. Adding a device object to your network map.

Step4. Move the added device to the exact location on the network map.

Step5. Check if the newly added device responds to Status- and HealthPoller requests.

Verify whether the device responds to StatusPoller requests (ICMP Ping).

Verify whether the device responds to HealthPoller requests (SNMP).

Step6. Now we will create a Shooter to retrieve some SNMP data.

Step7. Final step! Test the Shooter.

Step1. Add a second Workstation. (see step 3 of the First project page).

Step2. Add a virtual hub. (see step 3 of the First project page).

Step3. Link the first workstation to the hub using fiber.

Step4. Add a link between the second workstation and the hub using UTP/STP.

Step1. Create a submap.

Step2. Add a router and a workstation to the new submap.

Step3. Add a shared medium to the 'Submap1' map.

Step4. Link the hub of the root map to the router on the submap.

Step5. Link the third workstation to the router using the shared medium.

Step1. Follow these steps to create the shooter that retrieves the ICMP subtree:

Step 2. Follow these steps to create the 'Threshold' shooter:

Step3. We'll now start the 'MyThreshold' shooter:

Step4. We can now check the status of the activated Threshold shooter:

Step5. We can force a 'threshold exceeded' event by pinging a device on the network:

Step6. To acknowledge this alert:

Step7. View the logbook.